Pool Technician Guides
Everything you need to use the PoolAxis mobile app — from logging in on day one to recording your daily services and managing your schedule.
Search only within Technician guides.
Quick Start Guide
New to PoolAxis? Start here — accept your invite, download the app, and complete your first service in one guide.
Getting Started
Download the app, accept your invite from your employer, and log in for the first time.
Your Today Screen
Your day at a glance — greeting, weather, progress, next stop, route timeline, and Start Route.
Your Run Sheet
Understand your daily job list — how it's built, how to read it, and how to reorder jobs.
Starting and Optimising Your Route
Launch navigation for the whole day, get directions to one stop, and reorder for the shortest drive.
Finding a Customer
Use the Search tab to jump straight to any of today's jobs by customer name or address.
Location and Privacy
What location data the app shares with your office, when sharing is active, and how to manage permissions.
Recording a Service
Step-by-step guide to starting a job, entering readings, and submitting a completed service report.
Chemical Readings
What readings PoolAxis tracks, how to enter them, and what the LSI score means.
Scheduling
View your upcoming jobs in the weekly calendar and check job details before they appear on your run sheet.
Notifications
Understand the different notification types and manage your push and email preferences.
Sending Feedback and Getting Support
Report a bug, ask a question, or send feedback from the app — and how to reach the PoolAxis team.
Still need help?
Our support team usually replies within a few hours.